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CQC Tutorial 5 - Understanding the Responsive key question
Thu, 10 Nov
|Online Event
CQC Tutorial 5 - Understanding the Responsive key question
Registration is closed
See other eventsTime & Location
10 Nov 2022, 13:00 – 14:00
Online Event
About the Event
About this event
This course will focus on the responsive key question,
explaining how organisations can demonstrate to CQC
that they are compliant with the six key lines of enquiry
(KLOEs) associated with this key question:
Objectives:
• How do people receive personalised care that is
responsive to their needs?
• Do Services take account of the particular needs and
choices of different people?
• Can people access care and treatment in a timely way?
• How are people’s concerns and complaints listened and
responded to and used to improve the quality of care?
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